Refer-a-friend for trades businesses
Your happiest customers are your best salespeople.Give them a link.
Frerer runs your “refer a friend and receive a $250 Thank You Gift Card” program end to end. Every customer gets a personal link, every lead is traced to the person who sent it, and you never lose track of the thank-yous you owe.
No app for your customers. No passwords. Set up with you, in your brand.
Sarah thought we could help you too.
You'll be looked after by the same team that did Sarah's job.
We'll give you a call
Three details, and we'll ring you within one business day.
Word of mouth already works. Keeping track of it doesn’t.
“Who sent us this lead?”
The job comes in, but nobody wrote down which customer recommended you.
“Did Sarah ever get her gift card?”
Rewards live in someone’s head, a sticky note, or row 214 of a spreadsheet.
“Was that call from Mike’s neighbour?”
Phone referrals vanish the moment the call ends.
How it works
One link in, a thank-you out. Everything in between, tracked.
- 1
Your customer gets a personal link
Share one campaign link on invoices, handover packs or a text. Customers enter their name, email and mobile and get their own link in about 20 seconds. No app, no password.
- 2
They send it to a friend
One tap opens their phone’s share sheet with a friendly message already written. Text, WhatsApp, email, whatever they like.
- 3
The friend gets in touch
Their friend sees who sent them, why your team is worth trusting, and chooses: three quick details for a callback, or tap to call you now.
- 4
You track it and say thanks
The lead lands on your board with the referrer attached. When the job is installed and paid, it moves to Rewards due. Send the card, tap Mark sent, and your customer gets a thank-you email.
A note from the owner
Thank you for trusting us with your home.
If you know someone who'd like the same, we'd love to look after them too.
Chris
Owner, Acme Electrical
Get your link
No account, no password, no app.
For you and your team
From first call to card sent, on one board.
Move each referral through New, Contacted, Quoted and Won and paid. The moment a job is paid in full, the referrer’s reward shows up as due, with their contact details ready.
Features
Built for how trades businesses actually get work.
Every lead traced to its referrer
Each customer’s link carries their name, so you always know who to thank.
Duplicate and self-referral flags
Same phone or email as an earlier lead, or as the referrer? Flagged, never blocked. You decide.
Rewards due, at a glance
Jobs marked won and paid line up with the referrer’s details. Mark the card sent in one tap.
Phone referrals tracked too
A dedicated CallRail number plus call-now taps suggest who referred each caller. Confirm with a click.
Straight into your CRM
New leads and stage changes post to your CRM through a signed webhook (n8n-ready), with retries.
Change the offer safely
Edit the reward any time. Customers already sharing keep the offer they signed up for.
Branded, plain emails
Welcome links, “your friend got in touch”, and “your card is on its way”, in your name.
Your brand, not ours
Your logo, colour, owner sign-off and licence details on every page customers and friends see.
Designed to feel right
A thank-you, not a sales funnel.
Give before you ask
Customers see a note from the owner first, signed by hand. The reward is a Thank You Gift Card, never “earn $250”.
No risk for the friend
No obligation, no pushy sales, your licence and local history up front. They choose a callback or a call, and only their referrer’s first name is ever shown.
Optional stays optional
Sharing a post or leaving a review is a small favour, clearly unrelated to the gift card. That keeps you within review platform rules.
Questions
Do customers or friends need an app or an account?+
No. Customers get a private page by link and email. Friends just open the link. Nobody makes a password.
Does Frerer pay the rewards?+
No. You send the gift cards yourself, the way you already do. Frerer tracks who’s owed what and tells your customer when it’s on its way.
What about asking for Google reviews?+
Customers can optionally share a post or leave a review, but it’s always framed as a favour and never connected to the gift card. Incentivised reviews break Google’s rules and can mislead under Australian Consumer Law, so Frerer keeps them separate.
Will it work with my CRM?+
New leads and stage changes are sent to a webhook. We connect that to your CRM with n8n during setup.
How long does setup take?+
We set it up with you: your branding, offer, terms and form. Most of it is one conversation.
See the whole loop in two minutes.
Click through what your customer, their friend and your team each see.